INFORMATION Pose Button COLLECTS FROM USERS
Pose Button collects information from its Users. The categories of information we collect are described below in this Section 1.
A. Information You Provide Directly to Us
Sign Up and Profile Information. When you sign up and/or place an order through Pose Button as a Customer, you provide us with information, including, but not limited to your name, email address, physical address, and phone number.
Order Information. When you place an order, we collect information related to the order, which may include items purchased, special instructions, date and time of order, and subtotal.
Feedback. We may ask you for feedback on your order, which may include rating of experience, the applicable Merchant.
Surveys. We may offer an opportunity to participate in surveys, promotions, or contests. When a User participates, we may request certain information which may include name and email address.
Payment Information. When you add a payment card to your Pose Button account, a third-party payments service provider receives your card information. We do not store full payment card information on our servers.
Retailers/Business and Partners
Profile Information. A Merchant who signs up for our Platform or a Partner who utilizes our Platform provides us with certain information, including, but not limited to contact name, phone number, email address, physical address, hours, and product information, including product details and price.
Payment Information. We may receive Retailers/Business’ bank account information to provide payment as well as any other information necessary to set up payment.
Communications. If you contact us directly, we may receive additional information about you. For example, when you contact our Customer Support team, we will receive your name, email address, and the contents of any message or attachments that you may send to us, as well as any other information you choose to provide.
B. Information We Collect Automatically Through Your Use of the Platform
Usage Information. We automatically receive information about your interactions with our Platform, such as the pages you were visiting before accessing the Site or mobile application, or other content you view, the products you search for or purchase, and the dates and times of your visits, to help us understand how you use our Platform, help us improve our Platform, and provide you information about our Platform, Retailers/Business, and Partners.
HOW WE USE THE INFORMATION WE COLLECT FROM USERS
We use the information collected from and about Users for the following business and commercial purposes:
A. Provide services and features. Pose Button uses the data we collect to provide, personalize, improve, expand, and promote our Platform and other services. This includes using data to:
Facilitate transactions, deliveries, and payments.
Analyze how you use our Platform.
B. Communications. Pose Button uses the data we collect to communicate with you, either directly or through one of our service providers, including for marketing and promotional purposes, and to respond to any issues that may arise from the usage of the website.
Pose Button also uses the data we collect to provide customer support, including but not limited to responding to customer support questions or your requests, and investigating and addressing User concerns.
C. Conduct research and development. Pose Button may use the data we collect for testing, analysis, product development, and machine learning to improve a user’s experience on the Platform.
D. Security and safety. We use the information we collect to help maintain the safety, security, and integrity of our services, third parties, and Users. This includes using data to:
Finding and preventing fraud.
Protecting Users and the Pose Button business.
Providing account and network security.
E. Maintain legal and regulatory compliance. Pose Button may use the information we collect to maintain legal and regulatory compliance. This includes using data to:
Resolve disputes, to enforce any legal terms that govern your use of the Platform.
Pay our taxes or fulfill our business obligations.
Respond to requests by regulators, government entities, and official inquiries.
HOW Pose Button SHARES INFORMATION IT COLLECTS FROM USERS
A. Sharing between Customers and Retailers/Business
B. Service Providers
We share your information with service providers that perform services on our behalf, including all of the uses described in this Section 3. Some examples of service providers are third parties we use for payment processing, advertising, marketing, and analytics.
C. Other Sharing
We may share your information with third parties in the following cases:
Where disclosure is required or appropriate in order to comply with laws, regulations, legal process, or an agency or governmental request;
With law enforcement officials, government authorities, or third parties, if we think doing so is necessary to protect the rights, property, or safety of Pose Button, our Users, or the public;
To protect the security or integrity of our Platform;
To enforce our agreements, policies, and Terms and Conditions;
To respond to an emergency which we believe in good faith requires us to disclose information to assist in preventing the death or serious bodily injury of any person;
To investigate and defend ourselves or others against any third-party claims or allegations;
To provide information about the use of our Platform to Retailers/Business, Partners, or potential business partners in aggregated or de-identified form that cannot reasonably be used to identify you;
While negotiating or in relation to a business transaction, such as a merger, sale of assets, or bankruptcy;
Whenever you consent to the sharing, including without limitation when you use the social features of the Platform to (1) review, rate, and/or provide feedback on Retailers/Business which will be available for viewing by other Users; (2) share the orders you’ve placed through the Platform with other Users, including, but not limited to designated favorite orders; and/or (3) share your favorite items/Retailers/Business or lists of items/Retailers/Business with other Users; and
When you share certain information related to orders with other Users or non-Users, including, but not limited to (a) your cart; (b) the fees associated with your Order (e.g., to split payment with others); (c) the estimated time of delivery and progress of your Order; and/or (d) order destination.
ONLINE ANALYTICS & INTEREST-BASED ADVERTISING
SOCIAL MEDIA USAGE
You may choose to enable or log in to our Platform via various online services, including social networking services like Facebook and Google. Our Services also may enable you to access social networking services such as Facebook, Twitter, Instagram, or Snapchat (collectively, “Social Network”) directly or indirectly through our Platform.
You may also have the option of posting your activities on our Platform and other content to a Social Network when you access content through our Platform. For example, you may post to Facebook that you placed an order with Pose Button. Keep in mind that your usage of Social Network features is governed by applicable Social Networks and not by Pose Button, and may be visible or accessible to the public.
Profile Information. You can update your profile information through your profile settings. If you need to change the email address associated with your account, please contact us via our <admin email>.
Location Information. While you can prevent your device from sharing location information at any time through your device’s operating system settings, Customer and Courier location is core to our Platform and without it, you may not be able to successfully use our Platform.
Email Subscriptions. You can always unsubscribe from our promotional emails via the link provided in the emails. Even if you opt out from receiving promotional messages from us, you will continue to receive administrative messages from us.
Account Deletion. If you would like to delete your Pose Button account, please contact us through our <admin email> with your request. If you choose to delete your account, we will delete it for you, but may retain certain information to collect any fees owed, resolve disputes, troubleshoot problems, analyze usage of the Platform, assist with any investigations, prevent fraud, enforce our Terms and Conditions, or take other actions as required or permitted by law and/or regulations.
Our Platform may contain links to other websites, products, or services that we do not have control over. Please be aware that we are not responsible for the privacy practices of such third parties. We encourage you to read their privacy policies before giving them your information.
We are committed to protecting your information. We use administrative, logical, physical and managerial measures to safeguard your personal information against loss, theft and unauthorized access, use and modification. Unfortunately, no security measures can be 100% secure, so we cannot guarantee the security of Users’ data. While we do our best to protect your information, you are also responsible for protecting your information by, for example, protecting your account credentials. If you have any reason to believe that your account has been compromised, please notify us immediately through our <admin email>.
The Children’s Online Privacy Protection Act was created to protect children under the age of 13 from unsuspecting acts or practices in conjunction with collecting, using, and disclosing any information about them. Our Services are not intended for anyone under the age of 13. If you are under 13, do not use or provide any information on or through our Services. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you are a parent or guardian or otherwise believe we might have any information from or about a child under the age of 13, please contact us so that we can delete the child’s information. The Services will never knowingly accept, collect, maintain or use any information from a child under the age of 13. If a child whom we know to be under the age of 13 sends personal information to us online, we will only use that information to respond directly to that child or notify parents.
DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with the Services or Websites, you have the right to request removal of unwanted data that you publicly post on the Services or Websites. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services or Websites, but please be aware that the data may not be completely or comprehensively removed from our systems.
Under Nevada law, certain Nevada consumers may opt out of the sale of “personally identifiable information” for monetary consideration to a person for that person to license or sell such information to additional persons. “Personally identifiable information” includes first and last name, address, email address, phone number, Social Security Number, or an identifier that allows a specific person to be contacted either physically or online.
We do not engage in such activity; however, if you are a Nevada resident who has purchased or leased goods or services from us, you may submit a request to opt out of any potential future sales under Nevada law by filling out this form. Please note we will take reasonable steps to verify your identity and the authenticity of the request. Once verified, we will maintain your request in the event our practices change.